(Almost) Monthly Blog Update

Your building needs love.  Dave is here to provide it.

Dave Wren loves buildings.   Thats why we hired him to be Real Assets’ Building Technician.  While you and I love the look and feel of exposed brick and plush office spaces, Dave is enraptured with the wires, fuses, plumbing and temperature controls.   Dave comes to us with a wealth of experience working for the big guys: CB Richard Ellis, Tishman Speyer, Safeway Maintenance, oh, and the US Army!

And we love Dave.  We are sure you will too when you get to have him solve some of your maintenance headaches- hopefully not too soon.  And now we also have a great new format for responding to your requests.

On-Line Maintenance Request Form

Through our new on-line maintenance request website you can place and Dave can receive and respond to your maintenance requests  with just a a few clicks. It’s not that we don’t like to talk to you, we are just trying to be efficient to ensure your requests get logged and responded to immediately.

You can expect to hear back from Dave within two hours of placing a maintenance request- often with an in-person visit.  So please use our website to make your maintenance request for all but the most dire emergencies.

How-to:  Maintenance Request Log-On instructions:

After you follow the link from the Real Assets home page to the request log on page :

• Sign in with your username (624) which is the numerical address of your property and password (624) also.
• Click on the Create Request Tab
• Select the Property of your location.
• Select the request Type – this describes the category of work (Building Maintenance, HVAC, Plumbing, etc).
• Select the request SubType – this describes the activity (Toilet clogged, Too cold, Exit Light out, etc).
• Describe your Request – if you need to describe your request in further detail, you may enter that information into this field.
• Who is making this Request – You MUST enter your contact information.  All fields marked by a red square are required fields.
• NOTE:  To receive updates via email on the status of your request, please make sure your email address is entered.

Click OK to send the request (more…)

6th @ Lander

(Almost) Monthly Blog Update

Your building needs love.  Dave is here to provide it.

Dave Wren loves buildings.   Thats why we hired him to be Real Assets’ Building Technician. While you and I love the look and feel of exposed brick and great loft spaces, Dave is enraptured with the wires, fuses, plumbing and temperature controls.   Dave comes to us with a wealth of experience working for the big guys: CB Richard Ellis, Tishman Speyer, Safeway Maintenance, oh, and the US Army!

And we love Dave.  We are sure you will too when you get to have him solve some of your maintenance headaches- hopefully not too soon.  And now we also have a great new format for responding to your requests.

(more…)

Pine@Boylston